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We understand your concerns and anxiety in regards to anonymity. Goods of intimate nature are a very personal purchase and no one would like to be in an embarrassing situation when receiving a parcel or make it public.
From the moment of placing the order and until the delivery of your order we use the bare minimum amount of your personal data and never use personal data when packing an order!
Your name (you can use a pseudonym) is necessary only so that our operator could contact you when specifying the details of the order.
This data is not sent to the delivery service.
Your address is needed for correct processing of the parcel.
The phone number and e-mail address are needed so that you will be notified of the successfully placed and processed order.
All our products are carefully packed in boxes and / or black film without any markings or logos of the store.
On the box or packaging, words such as "sex store, sex shop" and other information pointing at the contents will not be used anywhere.
We use scotch tape, film and bags without logos or other information indicating the affiliation of the package to the intimate goods store.
The entirety of your information is strictly confidential!
| Shipping Service Company |
|
Pick up from customer service center
Maximum size: ∞
Maximum weight: ∞
|
Free of Charge |
By Express Courier
Maximum size: ∞
Maximum weight: 0.04 m3.
|
Riga: 4.99 €
the price for a parcel weighing up to 5kg Big cities: 7.99 € |
Omniva
Maximum size: 39 x 38 x 64 cm.
Maximum weight: 30kg.
|
2.49 €
|
Unisend LV
Maximum size: 35 x 61 x 74,5 cm.
Maximum weight: 30kg.
|
2.49 €
|
DPD Paku skapis
Maximum size: 36 x 43 x 61 cm.
Maximum weight: 31kg.
|
2.99 €
|
Latvijas Pasts nodaļa
Maximum size: No limits.
Maximum weight: 20kg.
|
2.99 €
|
Circle K
Maximum size: No limits.
Maximum weight: 10kg.
|
2.99 €
|
|
Latvijas Pasts pakomāts
Maximum size: 38 х 38 х 58 cm.
Maximum weight: 30kg.
|
2.99 €
|
Venipak Pickup
Maximum size: 0.04 m3
Maximum weight: 10kg.
|
2.99 €
|
|
Venipak Locker
Maximum size: 39,5 x 41 x 61 cm.
Maximum weight: 30kg.
|
2.99 €
|
Please note that in case of a large parcel additional delivery costs may apply!
Do you need to deliver a bulky order to your floor? Bring it into the room? Not a problem!
If you don’t have the opportunity to pick up and deliver your order to the necessary facility on your own, then for an additional fee you can order delivery to the room. Delivery service staff will help you inspect the order for possible external flaws and defects. If necessary, they can help resolve issues related to the return of the order. Please note that the delivery service with delivery to the room is carried out only on weekdays from 09:00 to 18:00 and does not include the connection and configuration of equipment.
Large sized orders – orders in which the total weight exceeds 10Kg or 150Cm in size (width, height, length).
If the order has been separated into smaller deliveries but at least one of the packages fits this description, then the whole order counts as a large sized order.
Large sized orders are never delivered for free and their cost is calculated by a different formula.
| The name of the service | Service costs |
| Service of lifting and bringing the order into the room | From 9.99 € |
| Oversized goods delivery | From 19.99 € |
| Need a gift wrap | From 4.99 € |
| The name of the service | Service costs |
| Service of lifting and bringing the order into the room | From 9.99 € |
| Oversized goods delivery | From 19.99 € |
| Need a gift wrap | From 4.99 € |
Information about the date of delivery can be found on the site "Order information". When your order will be ready, you will receive a notification.
The current order status can be seen in the “My orders” section of our website. It is possible to see past, present and future statuses of your order. Whenever something a status change occurs we send out a informative email.
The courier will not come to you suddenly: he will definitely contact you in advance and specify the delivery time of the order. Orders are delivered on weekdays during business hours.
By using a communication form or by email. In the email you should include your order number and the new specifications for the delivery.
By using a communication form or by email. In the email you should include your order number and the new specifications for the delivery.
Without any additional cost you can change the delivery date of your order before it is given to the courier. Once the orders status changes to “handed to courier”, you will need to pay an additional delivery fee when changing the date.
Since the order is already handed to the courier, you will need to pay for the delivery a second time. Please, follow your orders statuses so that you can plan when to receive it without any additional fees.
On this page you will find a table with prices and delivery methods for all the cities. More detailed information about the delivery costs, dates and methods you will see when registering your order.
On the order details page will be a list of available locations.
Yes. If you are unable to carry your order inside your house, we can do it for you, for an extra fee.
Yes. In cases, where, the order contains large or heavy items, you will be required to pay for a large sized order delivery.
If you wish to receive your order without contact then we advise you to choose delivery to a parcel station. In cases where the delivery is handled by a courier or a delivery point it is not possible to receive your order without contact.
First of all check the delivery box. It has to be in perfect condition. After that open it and check to see if all the items you ordered are inside and that none of them have deformations.
Free delivery can be acquired by placing an order for a specific sum or by using a promo code. Promo codes can be received through our newsletters by email.
You will be able to receive your order as soon as its status is changed to "Ready for pickup"
In order to receive your order, you will need to provide your order number.
Orders can be collected on weekdays from 09:00 to 19:00.
The parcel must be picked up within 5 days of receiving the SMS.
The order is sent on the next working day after its status changes to "Ready for pickup"
Please be sure to carefully check the information you submit - the goods will be delivered to the address that you specified in the order.
After ordering, a shop manager will contact you in order to clarify the time and place of delivery.
The goods are delivered only to the entrance of the building– additional fees apply for delivery beyond the entrance! If upon delivery of the goods, you have no means of bringing them up to the office or apartment, we kindly request that you inform us beforehand.
Orders are delivered from 1 to 3 working days from the moment its status is changed to "Ready for delivery".
This delivery method can only be used if you have paid for the order with a bank transfer or on-line with the help of a bank card.
The size of the parcel may not exceed 39.5cm x 41cm x 61cm, the maximum weight of the package must not exceed 30 kg..
The parcel must be picked up within 5 days of receiving the SMS.
Orders are delivered from 1 to 3 working days from the moment its status is changed to "Ready for delivery".
This delivery method can only be used if you have paid for the order with a bank transfer or on-line with the help of a bank card.
In order to receive your order you will have to provide your passport or ID card.
The weight of the parcel may not exceed 10 kg and the length of the parcel may not exceed 1 meter on either side.
The parcel must be picked up within 5 days of receiving the SMS.
Orders are delivered from 1 to 3 working days from the moment its status is changed to "Ready for delivery".
This delivery method can only be used if you have paid for the order with a bank transfer or on-line with the help of a bank card.
The size of the parcel may not exceed 39cm x 38cm x 64cm.
The parcel must be picked up within 5 days of receiving the SMS.
Orders are delivered from 1 to 3 working days from the moment its status is changed to "Ready for delivery".
This delivery method can only be used if you have paid for the order with a bank transfer or on-line with the help of a bank card.
The size of the parcel may not exceed 38cm x 43cm x 60cm. The weight of the parcel may not exceed 20 kg.
The parcel must be picked up within 5 days of receiving the SMS.
Orders are delivered from 1 to 3 working days from the moment its status is changed to "Ready for delivery".
This delivery method can only be used if you have paid for the order with a bank transfer or on-line with the help of a bank card.
The size of the parcel may not exceed 38cm x 38cm x 58cm.
The parcel must be picked up within 5 days of receiving the SMS.
Orders are delivered from 1 to 3 working days from the moment its status is changed to "Ready for delivery".
This delivery method can only be used if you have paid for the order with a bank transfer or on-line with the help of a bank card.
In order to receive your order you will have to provide your passport or ID card.
The maximum weight of the package must not exceed 10 kg.
The parcel must be picked up within 5 days of receiving the SMS.
