Order confidentiality
Our main condition is the anonymity of the purchase!
We understand your concerns and anxiety in regards to anonymity. Goods of intimate nature are a very personal purchase and no one would like to be in an embarrassing situation when receiving a parcel or make it public.
From the moment of placing the order and until the delivery of your order we use the bare minimum amount of your personal data and never use personal data when packing an order!
YOUR PERSONAL DATA

Your name (you can use a pseudonym) is necessary only so that our operator could contact you when specifying the details of the order.
This data is not sent to the delivery service.

Your address is needed for correct processing of the parcel.
The phone number and e-mail address are needed so that you will be notified of the successfully placed and processed order.
PACKAGING WITHOUT IDENTIFICATION MARKINGS

All our products are carefully packed in boxes and / or black film without any markings or logos of the store.

On the box or packaging, words such as 'sex store, sex shop' and other information pointing at the contents will not be used anywhere.

We use scotch tape, film and bags without logos or other information indicating the affiliation of the package to the intimate goods store.
The entirety of your information is strictly confidential!
How to order?
Dear customers, in our online shop it is very easy to make a purchase:
- Please, click on a button “Add to cart” to add a necessary items to your basket.
- To complete an order you need to fill in a form, choose a type of a payment and shipping. At the end you have to confirm the order.
- After that our staff will give you a call or an e-mail for additional details and will accept the order.
We provide different ways for payment
Buy with Klix Pay Later
Klix Pay Later allows you to order your items today but pay for them later.
When making a purchase and choosing Klix Pay Later, store visitors will have the opportunity to receive offers from Klix partners (loan issuers), compare and choose the most suitable offer for them, and remotely sign a loan agreement for the purchase of goods.
Don't overpay with Klix Free
Klix Free – a service, which allows you to make online purchases that are worth more than 70EUR with a 36-month loan agreement between the buyer and loan issuer.
The Klix Free number represents the number of months stipulated in the loan agreement, in which the loan can be repaid without interest or any commission fees. The monthly payment of Klix Free can be calculated by dividing the total cost of goods with the relevant Klix Free number - in 3 or 6 parts, or at the buyer's discretion, by paying a larger amount within the relevant interest-free period. In the event that a partial amount is repaid during the Klix Free interest-free period, the following month after the end of the Klix Free period, the interest rate and other fees specified in the loan agreement will be applied to the loan.
Klix Free 3 Example
Please pay attention to the early repayment procedure specified in the loan agreement. If the loan agreement states that the loan can be repaid by notifying the lender in advance or by submitting a relevant application to the lender, then this procedure must also be followed when using Klix Free.
Loan agreement prerequisites
- Any permanent resident of Latvia and Lithuania can purchase products through a loan;
- The borrower needs to have steady, official monthly income;
- Borrower’s age: from 18 to 80 years old;
- Loan amount: from EUR 50 to EUR 7000;
- Loan term: from 1 to 36 months;
- For purchases from 1400 EUR, down payment of min. 10% has to be made;
- To formalise a loan, a qualified Smart-ID or AS Citadele Banka online banking system, as well as a passport or ID card are needed.
How to make a purchase with Klix Pay Later?
- By using the 'Add to cart' button, add the items you want to purchase to your shopping cart;
- In the checkout cart, select the "Klix Pay Later" form of payment and click the "Checkout" button;
- Authenticate in Klix;
- Completing the application;
- Compare installment offers and choose the one that suits you best;
- Sign the installment agreement.
Rules of storage of closed (signed) contracts
- VS PRO SIA (VS PRO Ltd.) are not storing a signed sales contracts
- The consumer agreement is available here.
- The business agreement is available here.
- In some cases there is a possibility recover warranty document and a purchase document (receipt, delivery note)