Product questions for Masturbator set Svakom Hedy X — 5 removable silicone sleeves, 9 cm length, Ø 1.8 cm, compact black egg cases
Short product description: Svakom Hedy X is a set of five removable silicone masturbation sleeves with distinct internal textures (diamond, grooves, dots, ribs, spiral). Each sleeve is 9 cm long with a flexible Ø 1.8 cm fit, made for repeated hand-job use (approx. 5–10 uses). Each sleeve stores in an egg-shaped ABS case that doubles as lubricant applicator, drying stand and dust-free storage. Lightweight and travel-friendly.
Manufacturer: Svakom
Category: Masturbators
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FAQ
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Can this product be purchased for a company (with VAT)?
Yes. Ohoney.eu works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All Svakom products come with an official 1 Year warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Svakom service centers and through Ohoney.eu
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the Ohoney.eu (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
