Product questions for Anal vibrator Svakom Iker Neo — silicone, waterproof, 13.5 cm length, Ø 3.1 cm, rechargeable
Short product description: The Svakom Iker Neo is an ergonomic silicone anal vibrator designed for prostate and perineum stimulation. It measures 13.5 cm with 10 cm insertion length and 3.1 cm diameter. Two quiet motors deliver 5 vibration modes and 5 pulsation modes with five intensities each. Waterproof and rechargeable, it includes USB cable and storage bag, has memory and travel-lock, and can be controlled via the toy or SVAKOM apps for solo or partner play.
Manufacturer: Svakom
Category: Anal Vibrators
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FAQ
What payment options are available?
Ohoney.eu offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. Ohoney.eu works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All Svakom products come with an official 1 Year warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized Svakom service centers and through Ohoney.eu
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the Ohoney.eu (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
