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Product questions for Sleep mask RADIANCE Blackout Rhine — blackout sleep mask with contoured shape and adjustable strap
Short product description:
RADIANCE Blackout Rhine sleep mask is a blackout eye mask designed to block light and support restful sleep. It features a contoured shape to reduce pressure on the eyes and an adjustable strap for a secure fit. Lightweight and packable, it is suitable for home use, travel and daytime naps. Easy to clean and helps create complete darkness for improved relaxation and sleep quality.
Manufacturer:
RADIANCE
Category:
Maskas
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FAQ
What payment options are available?
Ohoney.eu offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. Ohoney.eu works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All RADIANCE products come with an official 1 Year warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized RADIANCE service centers and through Ohoney.eu
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the Ohoney.eu (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
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