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Product questions for Personal lubricant gel ID JELLY extra thick travel tube 120 ml
Short product description:
ID JELLY is an extra-thick water-based personal lubricant supplied in a 120 ml travel tube. Formulated for smooth, long-lasting lubrication, it is suitable for intimate use and compatible with most condoms and silicone toys. The thicker texture provides better cushioning and reduces friction; the compact tube ensures easy application and portability for home and travel.
Manufacturer:
ID JELLY
Category:
Massage Oil
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FAQ
What payment options are available?
Ohoney.eu offers several payment methods: Bank transfer. All transactions are 100% secure and encrypted.
Can this product be purchased for a company (with VAT)?
Yes. Ohoney.eu works with legal entities in Latvia and across Europe. The product price already includes VAT. For certain product categories, as well as for companies from other EU countries with a valid VAT number, a 0% VAT rate may apply. We issue the invoice immediately after the order is placed, support electronic BIS invoices, and automatically generate all necessary accounting documents. You can complete the purchase for a company online — simply select the company profile and choose bank transfer as the payment method during checkout.
What is the warranty period?
All ID JELLY products come with an official 1 Year warranty. It covers all manufacturing defects and malfunctions that may occur during use. The warranty is valid at all authorized ID JELLY service centers and through Ohoney.eu
Can the product be returned after purchase?
Yes, you can return the product within 14 days of purchase if you bought it as a consumer (not a legal entity). Returns are possible without giving any reason — the main condition is that the product retains its original appearance and full set of accessories. We will make the process as simple and convenient as possible: just contact our customer support team, and we will help you arrange the return.
Where should I contact for warranty service?
For warranty-related questions you can contact the Ohoney.eu (SIA VSPRO) customer support team. We will assist with consultation, warranty claim processing, and coordination with certified service centers.
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